Customers as Innovators

“...our focus is really drilling down with those people that are really connected with our customers every day and telling us what trends, what are you being asked about, what are you seeing, what do you think, and of course we have great relationships with our vendors.”

—Brian Dunn
—President and Chief Operating Officer, Best Buy Co., Inc.

speakers

David R. Carlucci Chairman and Chief Executive Officer IMS Health

Brian Dunn President and Chief Operating Officer Best Buy Co., Inc.

video of the session Face-Time And Listening Open flash video window The Effect Of Cost-Cutting In Pharma Open flash video window Getting Innovation From Customers To Senior Management Acting On It Open flash video window